Enterprise & Governance / Practice
Culture change
Definition
The deliberate effort to shift shared assumptions, behaviors, norms, incentives, and ways of working so an organization can adopt and sustain a new model of learning.
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Technology and policy changes can fail when organizational culture continues to reward old behaviors or resists experimentation and new forms of collaboration.
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Sources and evidence
- Modernizing Learning — Ch. 18, pp. 339-355 (direct)