Human-Centered Design / Method
Usability testing
Definition
Evaluation in which representative users attempt tasks so a team can observe where an interface or experience succeeds, confuses, or creates friction.
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Open this concept in the glossary →Editorial explanation
Usability affects whether learners and staff can access the intended learning experience and whether data-generating workflows work in practice.
Related concepts
Sources and evidence
- LeBOK — 2.5.1 Usability Testing (direct)